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FAQ

Welcome to the Stopcar Transport FAQ page! We understand that you may have questions about our services, processes, and policies. Here, we’ve compiled answers to some of the most common inquiries to help you find the information you need quickly and easily.

  • 1. What services does Stopcar Transport provide?
    We offer a range of transportation and logistics solutions, including: Vehicle transportation for private owners, dealerships, and businesses Breakdown recovery services Select removal services for bulky or logistical items Whether you need a single car transported or support in an emergency, we’ve got you covered.
  • 2. Where does Stopcar Transport operate?
    We provide services throughout the Europe, United Kingdom and Northern Ireland. No matter where you are, we strive to ensure reliable and prompt assistance.
  • 3. How can I contact Stopcar Transport?
    You can reach us via phone, email, or through our online contact form. Visit our [Contact Us page] for all the details and to get in touch with our team.
  • 4. What types of vehicles do you transport?
    We transport a wide range of vehicles, including: Cars Motorcycles Vans Classic or luxury vehicles Non-running or damaged vehicles Boats If you have specific requirements, feel free to discuss them with our team.
  • 5. Is my vehicle insured during transportation?
    Yes, we provide comprehensive insurance coverage for all vehicles during transport. Your vehicle's safety and security are our top priorities.
  • 6. How do I prepare my vehicle for transport?
    To ensure a smooth transportation process: Remove personal belongings Ensure the vehicle has adequate fuel (if operational) Check for any existing damage and document it with photos Provide the necessary keys and documents Our team can guide you through the preparation steps.
  • 7. Can you transport non-running vehicles?
    Absolutely. Our equipment is designed to handle non-running or damaged vehicles with ease.
  • 8. What should I do if my vehicle breaks down?
    If your vehicle breaks down, contact Stopcar Transport immediately. Provide us with your location, vehicle details, and the nature of the problem. Our recovery team will respond promptly to assist you.
  • 9. Do you offer 24/7 breakdown recovery?
    Yes, our breakdown recovery services are available 24/7, ensuring you’re never stranded without help.
  • 10. How long does it take for recovery assistance to arrive?
    Response times depend on your location, but we strive to reach you as quickly as possible. We’ll provide you with an estimated time of arrival when you contact us.
  • 11. What house removal services do you provide?
    We offer tailored house removal solutions to help with: Moving furniture and household items Transporting bulky or heavy items Relocation support for sized properties Let us know your specific needs, and we’ll create a plan to suit your requirements.
  • 12. Do you help with packing?
    We will pack the vans, but we expect your items to be ready to go.
  • 13. Can you handle large or delicate items?
    Absolutely. Our team is experienced in handling items such as: Pianos Antiques Artwork Large furniture Bulky items We take extra care to ensure these items are transported safely.
  • 14. Do you offer same-day house removal services?
    Yes, same-day services are available for some moves, subject to availability. Contact us to check our schedule and book your slot.
  • 15. What areas do you cover for house removals?
    We offer house removal services across the Europe. Whether you're moving locally or to a different part of the country, we’re here to help.
  • 16. How much notice do I need to give for a booking?
    We recommend booking as early as possible to secure your preferred date and time. However, we do accommodate last-minute moves whenever possible.
  • 17. How much do house removal services cost?
    Pricing depends on factors such as: The size of your move The distance between locations Any additional services, such as packing or storage Contact us for a personalised quote based on your requirements.
  • 18. Do you provide insurance for my belongings during the move?
    Yes, we offer comprehensive insurance to protect your items during transportation. Your peace of mind is important to us.
  • 19. What vehicles do you use for house removals?
    Our fleet includes vans and trucks of various sizes to accommodate moves of different scales. We’ll match the vehicle to your needs for maximum efficiency.
  • 20. Can you store items if I’m not ready to move everything at once?
    Yes, we can arrange storage solutions for your belongings if needed. Contact us to discuss your specific requirements.
  • 21. How much do your services cost?
    Our pricing varies depending on the type of service, distance, and specific requirements. Contact us for a customised quote tailored to your needs.
  • 22. What payment methods do you accept?
    We accept all major payment methods, including bank transfers, debit/credit cards, and online payments.
  • 23. Are there any hidden fees?
    No, we believe in transparent pricing. The quote we provide includes all costs, so there are no surprises.
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